Wednesday, October 28, 2015

Why I like ICD-10 Better than ICD-9

I know you are thinking I am going to post the obvious reason I like ICD-10 better than I like ICD-9.... actually I just may fool you. Sure I can go along with the things such as it is truly easier to understand once you figure out the format or something like it is much more specific we no longer have to search for documentation that does not exist. These are all good reasons to like ICD-10 but they are not my reasons at all. The reason I like it better is simply because it has finally started!!! ICD-10 has caused us in the United States to become unified with the other countries, well kind of...you know what I mean. ICD-10 has caused us to address issues we never took seriously. ICD-10 makes each and every healthcare provider a better professional. It has put us in line to become more compliant, more knowledgeable of the body systems and how they work and operate. It has caused us to continue to educate ourselves in order to provide more quality healthcare and become more uniform across the board. The documentation that is required of all providers has put an end to the searching for wording and meaning of a code is NO more ( or at least it should be)! The hardship of looking throughout the index and going into the tabular still not being quite sure if this code is what the provider actually meant in their documenation.

It has finally arrived and I am so HAPPY it happened...Press forward, work out the kinks and become a better practice to serve your patients!!

Monday, June 8, 2015

Urgent Care After ICD-10CM/PCS


There will be many changes with everyone after Implementation begins. Urgent Care will see huge demands on the accuracy of information needed from the patient with the requirements for external causes.
The first encounter will need the specificity as well as accuracy that we hear so much about when it pertains to ICD-10CM/PCS.

The When?
The How?
The Where?
The What?


These will be key questions when a patient comes in and says they had a FALL!

When did the Fall happen?
How did you Fall?
Where were you when you fell (work)?
What were you doing to cause the Fall?

This information is going to drastically change the productivity of the coding staff.  If these points are not addressed in the beginning with the first encounter there may be a snowball effect of issues. This will impact not only coder productivity but reimbursement as well.


Payers will be looking out for these codes, already knowing these codes need triggers to indicate everything needed in order to pay the claims.

Urgent Care sees many sprains and falls. Can you imagine the impact of low reimbursement if these questions are not covered?

TIPS:
Query your payers and ask them questions such as

Can you tell me which codes will see the most changes?
What requirements do you expect for these changes?

Remember it's up to you to connect with the payer, it is not the payer's responsibility to connect with you!!




Thursday, May 21, 2015

Audit based reimbursement recovery
 
This issue is likely to come up much later in the Implementation process. During the transition period the documentation requirements are increased so therefore it is inherent there is an increased risk of audit failure. Well what does this mean for you, well what it means is you may have been paid on a claim after the payers audit process, they may request the payment back. Why would this happen you may ask, well the main reason is the pa...yers are learning just as you are so that means they are constantly adjusting and also readjusting how they require claims to be submitted to them. You may also feel that this is nothing new payers do this all the time, well you are right and wrong on your response. You are correct in stating that payers do this all the time but this is part you may have not considered in your response. Say for instance the claims that they are requesting a refund on were paid out over 3 months ago, well because your office has assumed you are filing that claim correctly due to payments being made. Now you have a history in the office of assuming you were correct on how these code was documented, submitted, so you must not only start forward filing this code in a new manner but you must first alert the staff this affects, also it is necessary to add this information to your office library. On top of that the funds possibly will be taken out of a reimbursement check you were expecting which could possibly cause a hardship.
 
 

Wednesday, May 20, 2015

Did you know Facts About ICD-10 Implementation

Did you know when Canada rolled out ICD-10 ,they actually provided coding education in a three phase plan!

Phase 1  consisted of a self-learning package that was supplied to individuals and required approximately 21 hours to complete!

Phase 2 was a two day workshop, that was extremely hands on to the attendees!

Phase 3 consisted of another self learning package of case studies that was provided!

The entire education package consisted of coding software, NO CODE Books involved.  They reported the learning curve averaged around four to six months. No one found that ICD-10 anymore or less difficult to learn than ICD-9!!! (Prophet 2002)

No Exact Match
 
 
When coding Hematuria in ICD-9-CM 599.7 there is only one code but when this code is mapped to ICD-10-CM there are actually four codes that link to this code. Three of the four are more specific. Now if we look at this from a reimbursement standpoint. Your practice decides to use the same superbill after Implementation begins and this code is used........don't you think the Payers will be identifying those codes they know have been expanded more specifically. If you are not prepared and you have not acknowledged this change, your practice will have serious reimbursement issues for things such as this. Find out what diagnosis codes you are using NOW! Identify the changes so your office will thrive instead of fail.....it's really just that simple....
 
 
 


Tuesday, May 19, 2015

ICD-10 Implementation tip for Front Office Staff

ICD-10 Implementation tip for Front Office Staff






Have you ever considered a customized superbill? What do I mean by customized? I mean are you really using all the codes that currently exist on your superbill. Think of it this way, when the end of  the month reports are run to close out the billing cycle, there is usually an option to run a diagnosis report. Why not create a superbill from the codes you actually use based off of your coding history that your practice actually generated.



Monday, May 18, 2015


Doc You Meant this but documented that!

 

 

 

 

Why is it so important that doctors learn ICD-10?  There are many reasons physicians should be versed in ICD-10, but the main reason is specificity. Plus the level of specificity that exist in ICD-10 does not exist in ICD-9.

 

Some  of the differences that exist in the higher level of specificity is detailed involving disease, actual causes of accidents or illness and different stages of healing, laterality, etc. 

 

So what happens if the  physician does not want to learn, continue to document in the same manner and leave it up to the coding staff to interpret your documentation. This is a recipe for disaster!!!

1.      The coder will need more information to correctly code the claim, therefore medical records will back up in your office waiting on the proper documentation.

2.      This will slow down productivity

3.      Incorrect documentation will have negative effects on patient care.

4.      If payers request documentation in a claims audit and it is incorrect it will cause decrease in reimbursement or possibly no reimbursement at all.

5.      When the claims/billing process gets delayed time will be loss as well as reimbursement. As it is now the is not “enough time” in the day of a busy medical practice.

Thursday, May 14, 2015

Making ICD-10 Functional but Fun

Are you trying to think of creative ways to bring ICD-10 into your daily work load. I have found some easy ways to see just how much better ICD-10 is compared to ICD-9!

Do you have a provider in your office that documents hard to find codes? Well actually this is more of a blessing than a curse. The next time this happens take out your ICD-10 draft and look up the code, after you find the ICD-10 version crosswalk it back to ICD-9!! This not only helps you find the code you have been searching high and low for in the ICD-9 coding book, but it also gives you an indication of how much easier ICD-10 will be for your office/practice. This step also gives you an indication of how ICD-10 has taken things such as includes and created actual codes for coding documentation.

This is a new skill that you can keep a secret and make others in your office envy your new found skills. You can let them in on your secret later, right now just have fun with it and explore ICD-10 so that you will become more proficient in your daily work task




Shaundra McLamb, CPC
AHIMA ICD-10 CM/PCS Trainer